Santander UK has reported a significant increase in annual profits while simultaneously warning stakeholders about upcoming cost-cutting measures and branch closures planned for 2026. The Spanish-owned lender announced a 14% rise in pre-tax profits to £1.51 billion for 2025, according to financial results released on February 4, 2026. However, the bank set aside an additional £183 million to cover costs related to the ongoing motor finance mis-selling scandal.
The announcement comes less than a week after Santander unveiled plans to close 44 branches across the UK, putting nearly 300 jobs at risk. These closures will leave the bank with 244 full branches, though its network is expected to expand following the planned acquisition of rival TSB.
Cost-Cutting Measures and Branch Closures Drive 2026 Strategy
In its full-year results, Santander UK indicated that further cost efficiencies are anticipated in 2026, driven by what the bank described as “simplification and automation of our business.” This strategic shift reflects broader industry trends as traditional banks adapt to changing customer preferences and increased digital banking adoption. The planned efficiency measures signal a continued transformation of the banking sector’s operational model.
Meanwhile, the bank expects to complete its £2.65 billion acquisition of TSB during the first half of 2026. Departing chief executive Mike Regnier stated that the landmark acquisition will create the UK’s third-largest bank by personal current account balances, enhancing profitability and creating stronger competition for customers. The timeline represents a slight delay from previous indications that completion would occur in the first quarter.
Motor Finance Scandal Provisions Continue to Mount
The latest financial results demonstrate the mounting expense to the banking sector from the motor finance scandal, which affected millions of customers who were sold car loans with concealed commission. Santander’s additional £183 million provision brings its total allocation to £478 million when combined with the £295 million set aside in 2024. However, the bank cautioned that “there continue to be significant uncertainties as to the nature, extent and timing of redress payments.”
Additionally, competitor Lloyds Banking Group has set aside £1.95 billion in total for the matter, highlighting the industry-wide impact. Under the Financial Conduct Authority’s redress proposals, approximately 14 million car finance deals could be eligible for compensation, with customers estimated to receive an average of £700 per agreement. The regulator’s plans have faced considerable opposition from lenders concerned about the broader implications for the automotive and financial services sectors.
Leadership Transition and Parent Company Expansion
Mahesh Aditya, currently group chief risk officer at Banco Santander, will assume the role of chief executive of Santander UK on March 1, succeeding Mike Regnier ahead of the TSB deal completion. The leadership transition occurs during a period of significant change for both the UK subsidiary and its Spanish parent company. In contrast to the UK operations, Banco Santander announced a major expansion in the United States with a 12.2 billion dollar agreement to purchase Webster Bank.
The Spanish parent company posted better-than-anticipated results, with net income climbing 12.1% to 12.57 billion euros for the full year. This strong performance provides financial backing for Santander UK’s strategic initiatives and planned acquisitions.
Economic Outlook and Rising Bad Debt Charges
Santander UK disclosed that bad debt charges nearly tripled to £193 million last year and are expected to climb further in 2026 as they return toward pre-pandemic levels. The lender anticipates a modest increase in UK unemployment as companies reduce workforces in response to tax increases and escalating wage costs. Economic growth is forecast to decelerate to 1% in 2026, down from an anticipated 1.4% in 2025, while house price appreciation is also expected to slow.
The Financial Conduct Authority is expected to publish the findings of its consultation into the proposed motor finance compensation scheme in March 2026. This decision will provide greater clarity on the ultimate financial impact for Santander UK and other affected lenders, though the bank has acknowledged the final costs could be materially higher or lower than currently provisioned.





